The terms of this agreement (the "Terms of Use") govern the relationship between you and Ntori Inc. ("Ntori," the "Company," "we," "us," or "our") with respect to your use of our services. By downloading, installing, accessing or using any part of our services ("Services"), you agree to the Terms of Use and accept to be bound by them. These terms affect your legal rights and obligations, so if you do not agree to the Terms of Use, you may not use our Services.
This game service is provided for entertainment and enjoyment. This service is not a lottery or gambling related activity.users agree and acknowledge that the company does not provide any monetary value. Our game services are not intended to be distributed or used in jurisdictions, countries, individuals or organizations whose distribution and use are in violation of laws or regulations.You agree not to access or use the Service in any unauthorized jurisdiction or country.Users agree that it is your responsibility to ensure that your use of the Services is legal in the jurisdiction or country in your region. Please note that you can only use our services if you are of the right age to use our services in your area.Our service uses virtual currency to play the game. In-game currency can be purchased for real money or obtained through gameplay, but has no real money value.Users cannot sell, trade, transfer, redeem or exchange the virtual currency of the game for real money or goods.
1.1 Terms of Use set out the basic rules pertaining to your use of our Services.
2.1 "Terms of Use" means a contract between the Company and Users About the use of the Game Services provided by the Company, including Terms of Use.
2.2 "User(s)" means a User who accesses and uses the Company's Game Services using an account issued by the Company after signing up and agreeing to the Use Agreement according to the procedure set out by the Company.
2.3 "Membership" meansthe state of belonging to or being a part of a group or an organization of the service we provide.
2.4 "Account" means a game account or ID, consisting of a combination of characters, numbers, or special characters selected by User and approved by the Company to identify Users and use the Game Services.
2.5 "Account Information" means general information provided by the User to the Company such as User's account, password, name, and information created throughout the use of the Game Services, such as game use information and billing status.
2.6 "Character" means game data that the User selects and manipulates according to the manner provided by the Company within the Game World for the use of the Game Services.
2.7 "Game Services" mean the games that the Company provides to Users and any incidental services.
2.8 "Paid Content(s)" means any purchased online content within the Game Services.
2.9 "Password" means a combination of letters, numbers, or special characters that the User selects and privately manages to ensure that the User is the matching User of the Account.
2.10 "Provider" means a Company-affiliated third party provider of independent game services.
3.1 The Company publishes the Terms of Use on the initial page of the Game Services or the linked page through the initial page so that the User can easily understand the contents of the Terms of Use. The Company shall use best efforts to make the contents of the Terms of Use easy to understand for the Users. Prior to obtaining a User's consent on the Terms of Use, the Company shall provide the User important matters included in the Terms of Use, such as cancellation of Membership, reimbursement of overpayment, termination or cancellation of the Terms of Use, dissolution of the Company, indemnification by the Company, and compensation for the User in a bold text (or of similar effects to highlight the importance) or a separate link page, pop-up page, etc. so that the Users can easily understand and agree to the Terms of Use.
3.2 The Company may amend this Terms of Use to the extent that it does not violate the relevant laws and regulations.
3.3 In the event of the amendment of the Terms of Use, the Company shall announce the effective date, the details of amendment, the reason for the amendment. etc. prior to the effective date on the initial page or link page and in game mail.
3.4 In case the Company's announcement includes a clause saying that if the User does not give consent or rejection within fifteen (15) days, the User will be deemed to have accepted the change, Company may be able to deem the User to have agreed to the Amended Terms of Use if User does not express any sign of consent or rejection by the effective date. If a User does not consent to the amendment of the Terms of Use, the Company or User may terminate the Game Services Use Agreement.
3.5 The Company shall take necessary measures to enable the User to inquire about the contents of the Terms of Use.
4.1 In order to set the necessary requirements to adopt the Terms of Use, to protect the rights and interests of the Users and to maintain order in the Game World, the Company may establish the Game Service operating policy ("Operating Policy") and other rules within the specific scope defined in the Terms of Use.
4.2 In case of a major revision in the Operating Policy which may materially affect the Users' rights and/or obligations or the Terms of Use, the procedure that is described form Section 3.3 to 3.4 shall apply. However, if the revision of the Operating Policy falls under any of the following subparagraphs, such revision shall be notified in advance in the manner set forth in Section 4.2.
4.3 The Company shall clearly notify Users of the details of the Operating Policy by posting it on the Game Service initial page or linked page.
4.4 The Company may retain and store all communications, including chats among Users within the Game Service. The Company may read this information only when it is deemed necessary to settle a dispute among the Users, processing of complaints, or maintenance of the game order (Account theft, cash transactions, violent language, fraud within the game, such as fraudulent conduct, bug abuse, and other violations of current laws and regulations, and when it is necessary to view the User's chat information in relation to investigation, processing, confirmation and remedies of serious violation of the terms prescribed in Section 13 and Section 21.4 of the Terms of Use) This information is owned solely by the Company, and a third-party who is not authorized by the law is not allowed to access the information.
5.1 Anyone who wishes to use the Game Service provided by the Company must agree to the Terms of Use.
5.2 A User shall provide information necessary for using our Game Service at the time of registration.
5.3 A User must state his or her true information at the time of registration for use described in Section 5. In the event that the identification information is false or stolen from another person, the User cannot assert his or her rights as a rightful User under the Terms of Use, and the Company may cancel or terminate the Use Agreement without refund.
5.4 Users shall apply for Company's Game Service with any necessary information stipulated in Section 5. Unless there is a reasonable ground not to, the Company shall approve User's registration.
5.5 The Company may not accept and/or cancel a Membership registration that falls under any of the following subparagraphs:
5.6 The Company may withhold its approval in the event of the following:
5.7 A Company does not provide any of the Game Services to anyone under the age of 18.
6.1 When asked to provide information to the Company in accordance with the Terms of Use, the User shall not provide any fraudulent information.
6.2 Users must exercise due diligence in managing their own Account Information. Users are liable for damages incurred for the User's failure to manage his or her Account Information.
6.3 Users are responsible for managing their password. If a User wish, the User can change it any time for security reasons; provided however, if requested by the Company, the User must authenticate himself/herself or submit the identification document required by the Company.
6.4 The Company may require Users to change their password in order to secure their information, such as Account information, for urgent security reasons. In this case, the User must change the password at the first access after Company's request.
6.5 Users must notify the Company of any changes in the Account Information submitted to the Company by online revision or e-mail, etc. The Company shall not be liable for any disadvantage caused by incorrect information of which the Company was not informed.
6.6 Users may not be required changes to the approved Accounts during the Game Services use period. However, Users must take necessary action if asked by the Company to change the Account for the following reasons:
7.1 The Company strives to protect personal information of Users including Account information. The protection and use of a User's personal information will be governed by the relevant laws and regulations and our Privacy Policy.
7.2 In order to provide the service promised to Users, the Company may entrust the handling of the User's personal information to a subcontractor. If the subcontractor needs to obtain personal information of the User in the process of providing the service, we will clearly notify Users and will manage and supervise the subcontractor in accordance with the Personal Information Protection Act and related laws.
7.3 The Company shall not be held responsible for any exposure of the personal information caused by the User's negligence.
7.4 The Company may collect and utilize the information of a terminal setting, specification of the User's device, etc. to improve the Game Service quality, such as stabilization of the Game Service operation and program.
8.1 In connection with the Game Services, Users shall not engage in any activity that are intended to do or have effects of the following:
8.2 Users are responsible for reviewing information that is provided by the Company, including but not limited to the Terms of Use, the notice on the Operational Policy and the Game Services initial page and the Company's other notices.
8.3 Users shall be subject to the restrictions set forth by the Operating Policy, etc. including the following:
8.4 Users are responsible for managing their Account Information. Users may not use third-party accounts or make their own accounts available to third parties.
8.5 Users must not purchase items, Chips or any game package via unauthorized methods or stolen credit card, wired / wireless phone, bank account, etc.
9.1 The Company shall abide by the relevant laws and regulations and use best efforts to perform its obligations set forth in the Terms of Use.
9.2 The Company shall have a security system to protect a User's personal information (including credit information) and disclose the Privacy Policy. The Company shall not disclose or provide any personal information of a User to any third party except for the cases as stipulated in this Terms of Use and/or Privacy Policy.
9.3 In case any damages to the equipment or loss of data occurs during service improvement for continuous and stable service, unless there are force majeure events such as natural disasters and emergency situations, the Company will use best efforts to fix the problem or restore data without delay.
9.4 The Company handles customer support services (handling a User's comments and complaints) for Users. You can find details in our Operating Policy.
9.5 The Company strives to provide convenience to Users in terms of the procedures and content of contracts with Users, such as the conclusion, modification and termination of the Use Agreement.
10.1 The Company has comprehensive rights to create, change, maintain, and repair the game contents of the Game World. The contents of the Game Service and Affiliate Service provided by the Company may be modified (or patched) from time to time subject to the operational and technical needs. The Company shall notify the User of the modification on the initial page.
10.2 The Company may add, delete or change the planning of the Game Service or the information related to the game as necessary.
11.1 Not withstanding Section 10.1, the Game Service may not be provided for a certain period of time in the event of the following:
11.2 Under Section 11.1(a), the Company may suspend the Game Service for a certain period of time on a weekly or bi-weekly basis. The Company will notify Users in advance on the initial page of the game.
11.3 The Company may temporarily suspend the services without a prior notice for the reasons stated in Section 11.1(b) to (e) The Company may subsequently post the notice on the initial page of the game or on the Game Services website.
11.4 The Company shall not be liable for any damages incurred to Users in terms of the use of the free services provided by the Company, unless there is intent or gross negligence of the Company.
11.5 In case of Sections 11.1(c), 11.1(d) and 11.1(e), the Company may suspend the Game Services all at once without a prior notice subject to technical and operational needs or may terminate the Game Services upon thirty (30) days prior notice on its website. If a prior notice cannot be given for reasons beyond control, an ex-poste notice in due course may suffice.
11.6 If the Company suspends or terminates the Game Service pursuant to Section 11.6, the User shall not be entitled to claim damages for free service, paid service, or limited-period paid items that has no remaining period available. In case of unlimited-period paid services, the remaining period will be terminated by the date of service termination.
11.7 Some Game Services may charge Users fees subject to the Terms of Use and Operating Policy set by the Company.
11.8 The Company may request Users to install the application provided by the Company for the purpose of providing the Game Service.
11.9 The Company may offer limited Game Services to certain Users in the following circumstances (in the circumstances set forth in Section 11), which shall be determined pursuant to the Operating Policy):
11.10 If the restrictions under Section 11.9 are reasonably justifiable, the Company shall not compensate the User for the loss incurred in Paid Contents or points, etc. caused by such restriction.
11.11 To improve the quality of the Services and to protect the User's personal information, the Company may take necessary actions on inactive accounts, such as by categorizing the accounts as dormant IDs, restricting use of the accounts, or permanently deleting them. In the event of any action taken pursuant to this Section 11.11, the Company shall give a thirty (30) day prior notice.
11.12 In case a User violates his or her obligations set forth in Section 8 of the Terms of Use, the Company may suspend the Game Service provision or terminate the Use Agreement after giving a prior notice. However, if a User breaches his or her obligations stipulated in Sections 8.1, 8.3 and 8.5 or damages the Company intentionally or through gross negligence, the Company may suspend the Game Service provision or terminate the Use Agreement immediately upon notification.
11.13 In case of suspension or termination pursuant to Section 11.12, the Company shall notify the User of such reason and effective date in writing or e-mail, or make it available to the User through the Game Service initial page. The User may object to the Company's suspension or termination by consulting with our customer service.
11.14 Once the Company has sent the notice of suspension or termination pursuant to Section 11.13, the Company shall not be liable for any loss caused by the User's negligence of not checking such notice in timely manner.
11.15 The Company may suspend the account until an investigation of any of the following issues is completed:
11.16 Under Section 11.15, after the investigation is completed, the Company will extend the Game Service period of Users who use the Game Service by paying the Membership fees proportionate to the Game Service period; provided however, the Company will not extend the Game Service period of a User who is shown to be an offender under Section 11.15. (b).This can be applied to fixed-term items in the game.
11.17 The Company shall set specific reasons and procedures of restriction on use of the Game Service in the Operating Policy after considering substance, severity, frequency, and results, etc. of the violation.
11.18 If the Company restricts the use of the Game Service pursuant to Section 11, the User shall be notified of the following items by e-mail or on the initial page of the game or the Game Service:
11.19 If a User disagrees with the Company's restrictions on the use of the Game Service, the User must submit a written complaint to the Company stating the grounds for objection within 15 days from the date of receiving the notice.
11.20 The Company must provide a written response to the User's complaint within fifteen (15) days from the date of receiving the complaint as stipulated in Section 11.19. However, if the Company finds it difficult to respond within fifteen (15) days, the Company will notify the User of the reasons for delay and the timeframe.
11.21 The Company should take action corresponding to the written response as stipulated in Section 11.20
12.1 Virtual Currency or Paid Content can be purchased through payment methods provided by the third party (Google PlayStore, Apple AppStore) that provides the payment method. The User must follow the procedure presented by the partner company before using the payment method. When you make payment for the paid contents of the Company, you are deemed to have agreed to the procedure and the Terms of Use presented by the partner company who provides the payment method.
12.2 Chips are used to play the game or to purchase paid items in the game or to use specific contents.
12.3 If the Paid Contents are damaged or deleted due to serious defects attributable to the fault of the Company, the Company may compensate you with Chips or restore the damaged Contents.
12.4 No interest is accrued on the balance of Chips.
12.5 Paid Content includes goods that can be used before accessing the game service, and items that can be used after accessing the game service.
12.6 FUNDAMENTALLY,ALL PURCHASES OF VIRTUAL CURRENCY AND PAID CONTENT ARE FINAL AND NON-REFUNDABLE EXCEPT AS REQUIRED BY APPLICABLE LAW OR PLATFORM POLICIES.HOWEVER, THERE MAY BE CASES WHERE A REFUND IS POSSIBLE IF CERTAIN CONDITIONS ACCORDING TO THE OPERATION POLICY ARE SATISFIED.
13.1 A User may terminate the Game Service Use Agreement (hereinafter referred to as "Deactivation") by using the Deactivation function within the game settings menu.
13.2 Upon termination of the User Agreement between the Company and a User, the Terms of Use will also be terminated. The User shall be responsible for any disadvantages resulting from the termination of the agreement, including but not limited to the termination of the User's access to any and all Game Services, the inability to access/recover game data or goods remaining in the account, and denial of refunds/any form of reimbursement.
13.3 Upon Deactivation, the User's personal information is deleted, except when the Company holds the User's information in accordance with the related laws and regulations and its Privacy Policy.
14.1 If the Company causes loss to Users intentionally or through gross negligence, the Company shall be liable for their damages. If User causes loss to the Company by violating the Terms of Use, the User shall pay the damages to the Company.
14.2 If the Paid Contents purchased by a User are lost due to the Company's negligence, the Company shall restore it to the condition before the loss. However, if restoration is not possible in a commercially reasonable manner, the Company may provide other contents (or equivalent) that may be used within the Game, and the User is not entitled to compensation in addition to such contents.
15.1 The Company is not liable for a failure to provide the Services due to force majeure such as wartime, a quasi-state of war, natural disasters, national emergencies, unsolved technical problems, or change of the government policies
15.2 When a telecommunication carrier suspends or fails to provide the telecommunications services, the Company is not liable for the User's loss unless the Company intentionally or through gross negligence causes such loss.
15.3 When a Game Service is disrupted or suspended for reasons such as maintenance, replacement, regular inspection, construction, etc. of the Game Service facilities, the Company is not liable for the User's loss unless the Company intentionally or through gross negligence causes such loss.
15.4 The Company shall not be liable for any disruption, suspension, or termination etc. of the Game Service due to the User's negligence.
15.5 The Company shall not be liable for any problems arising from the computer/device environment of a User or any problems caused by the network environment that involves no intent or gross negligence of the Company.
15.6 The Company shall not be liable for any loss or damage caused by a User's false entry and negligent management of personal information.
15.7 The Company shall not be liable for the loss of a User's game data including but not limited to cyber assets (game money) and Character level unless there is intent or gross negligence of the Company.
15.8 Unless there is intent or gross negligence of the Company, the Company shall not be liable inaccuracy of the information, data, facts posted / transmitted by a User or a third party on websites or within the Game Services.
15.9 The Company has no obligation to intervene and is not responsible for any damages arising in the event of a dispute among Users and / or third parties arising from the Game Services or a dispute among Users and / or third parties arising from a violation of related laws on infringement of third party rights (e.g. copyright).
15.10 Unless there is intent or gross negligence of the Company, the Company shall not be liable for damages caused by Affiliate Services provided by a third party.
15.11 The Company may limit the hours of the Game Service pursuant to the related laws, government policies, etc., and the Company is not liable for any matters related to these limitations.
15.12 Unless there is intent or gross negligence of the Company, the Company shall not be liable for damages in relation to free services provided in the Game Services.
15.13 Unless there is intent or gross negligence of the Company, the Company shall not be liable for any damages arising out of a User's computer / device error or any damages caused by omission or incorrect entry of the personal information.
15.14 In case of termination of the Use Agreement between the Company and a User, unless the Company retains the User's information pursuant to the relevant laws and Privacy Policy, the Company will delete the User's Account Information and all associated data upon termination of the Use Agreement for better service environment, etc., and Company is not responsible for matters arising from deleting the User's Account Information and related data under the relevant laws.
16.1 A copyright of contents within the Game Service created by the Company and other intellectual property rights are owned by the Company. Users have rights to use games, Characters, game items, game money, points, etc. in relation to the Game Service in accordance with the terms and conditions set by the Company. Users may not dispose of such rights by transferring or selling them, or providing them as collateral.
16.2 Without a prior consent of the Company or Provider, Users shall not use information and/or Intellectual property obtained by using the Game Service, especially intellectual property rights owned by the Company or Provider, for commercial purpose or allow the third party to use such information and/or Intellectual property by means of copying, transmitting, publishing, distributing, broadcasting or otherwise.
16.3 A User shall allow the Company to use in-game or game-related communications including the text messages, images, sounds, and all materials and information ("User Contents") the User or non-registered User uploads or transmits through a game client or Game Service in the following manner and condition:
16.4 User Contents that are not integrated in the Game Services and not displayed in the game (e.g., a posting on a general bulletin board) may be exposed to the search results, services and related promotions, etc. Such User Contents may be modified, duplicated, and edited in parts for the purpose of promotion. In such cases, the Company shall comply with the Copyright Act, and a User may at any time request the postings to be deleted, excluded from the search result, concealed, etc. through the customer service or the in-service managing function.
16.5 If the Company wishes to use a User's postings in any way other than Sections 16.3 and 16.4, the Company shall obtain prior consent from the User via telephone, fax, e-mail and etc.
16.6 If the Company determines that a posting and the content of the posting within the Game Service fall under the category of the prohibited activities prescribed in Section 8, the Company may remove them or refuse to move or register them without a prior notice to User who made the posting.
16.7 Users whose legal interests are infringed upon due to the information posted on the bulletin boards may request the Company to delete the information or to post a rebuttal. In this case, the Company will promptly take the necessary action and notify the User who makes such request.
16.8 Sections 16.3 and 16.4 shall remain in effect while the Company operates the Game Services and may continue to be effective for certain period of time following the User's deactivation. See our Privacy Policy for more information on this retention period.
17.1 On the initial page of the game or on the Game Service website, you can find how to provide your comments or file a complaint. There is a department within the Company which handles such comments and complaints.
17.2 If the comment sent or complaint filed by a User is objectively perceived as reasonable, the Company shall promptly handle it within a reasonable period of time. However, if it takes a long time to process, the Company will notify the User of the reasons for delay and the timeframe by posting it on the Game Service initial page or each individual service page or by contacting the User via writing (e.g., email or letter).
17.3 In case a third party dispute resolution body settles a dispute between the Company and a User, the Company shall make its best efforts to demonstrate to the User the measures taken, such as restrictions on use, etc. and conform to the settlement.
18.1 The Company may notify a User via e-mail, in-game notice, website, and etc. designated by the User, unless otherwise stipulated in the Terms of Use.
18.2 To the extent permitted by law, the Company may notify a User by posting a notice on the Company's initial page of the Game Service or each individual game site, by displaying a pop-up message, or in game notification.
19.1 The Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Korea. The laws of the Republic of Korea shall apply to lawsuits between the Company and User.
20.1 If any provision of this Terms of Use is held to be unenforceable for any reason, the remaining provisions of this Terms of Use shall remain in full force and not be affected.